Payment Methods

To make the shoppers and sellers experience safe, sound, and comfortable at Albaloo we have come up with the following payment methods.

By providing these payment methods we aim at providing you a secure transaction.

After you select the item, you want to buy then you may choose a payment method at the checkout.

Payment methods available at Albaloo

For making payments, buyer can choose any the following methods:

  1. Credit Card
  2. Debit Card
  3. Financial Process Exchange FPX (Online banking)
  4. E-wallets
Making payment using Credit/Debit card on Albaloo
  1. Credit Card
  2. Debit Card
  • For making payments through credit/ debit card you need to enter your card details which include your card number, expiration date, and three-digit security code (CVV) that are on the front side of the card.
  • After adding your card details you will have to confirm using the OTP confirmation method or giving an approval for the same.
  • Your card details shall stay safe with us.
Making payment using online banking on Albaloo
  1. Financial Process Exchange FPX (Online banking)
  • For online banking you may choose your respective bank from the list of banks provided.
  • You would then be relocated/redirected to the bank website.
  • You need to enter your bank details.
  • The payment shall be made successfully.
Making payment using E-wallets on Albaloo.
  1. E-wallets
  • Your e-wallet shall help you make payments from your device when you do not have your credit card/debit card or when online banking is not available.
  • You may enter and store the information in your e-wallet for any further use.

Note**: You shall get your refund through the same payment method as you chose to order.

Miscellaneous

Are there any fees if shopper makes payment by credit/debit card?

No, there are no fees if shopper makes payment by credit/debit card. Albaloo does not charge any form of general and transaction fees for making payments using credit/debit cards.

Can we checkout without Credit/Debit card?

If you are facing some issues with checkout using your credit/debit card, then there might be some issue with your entered card details or the card itself.

You should check the details entered or check with your bank if there has been mishandling or tampering with your bank account.

Which type of credit/debit cards can be used in Albaloo?

The type of credit/debit card that can be used in Albaloo are:

  1. Visa Card
  2. Mastercard

Can internationally issued credit cards be used?

  • Yes, internationally issued credit cards can be used.
  • For example, if you live in Malaysia but have a credit card issued by the Government of Dubai. Then you can also make your purchase by using the credit card you have.

What to do if payment was made more than once by mistake?

  • There may be instances when more than the required amount was deducted from your account. In such instances you may ask for help and assistance.
  • The chances of this happening are less but if it still happens then you should reach out to our customer support team at support@albaloo.com
  • The customer support team will reach out to you in 48 working hours to give an appropriate solution.

How to check the payment status?

  • As soon as the payment is made the shopper will be notified by the bank that the amount has been deducted from the account.
  • Shopper may check the phone for bank messages and see if the correct amount was deducted or not.